Business Analyst(BA)- Digital & IT services

Looking for Business Analyst(BA) for a leading leading global IT and digital services company for an onsite opportunity based in the UAE.

Responsibilities:

• Collaborate with business stakeholders and technology teams to identify opportunities for digital transformation and process improvement within the insurance domain.
• Analyse existing systems, processes, and workflows to identify bottlenecks and areas for enhancement.
• Develop and document business requirements for digital solutions, ensuring alignment with organizational objectives and customer needs.
• Work closely with cross-functional teams to facilitate the implementation of digital initiatives and track project progress.
• Lead change management efforts for digital transformation projects, ensuring smooth adoption and integration of new technologies and processes.
• Conduct impact assessments and stakeholder analyses to identify potential challenges and develop effective change management strategies.
• Develop communication plans, training materials, and workshops to educate stakeholders and promote buy-in for proposed changes.
• Monitor and evaluate the effectiveness of change initiatives, adjusting as needed to ensure successful outcomes.
• Champion agile methodologies within the insurance domain, promoting iterative and collaborative approaches to project management.
• Collaborate with Product Owners and development teams to prioritize and refine user stories, ensuring alignment with business goals.
• Continuously improve agile processes through feedback, retrospectives, and lessons learned.

Requirements:

• Bachelor’s degree in business administration, Computer Science, or a related field.
• 10+ years of experience as a Business Analyst within the insurance industry, specifically focusing on digital transformation.
• Strong understanding of insurance processes, products, and regulations in Middle east.
• Demonstrated ability to lead cross-functional teams and facilitate productive discussions.
• Excellent analytical skills with the ability to translate business requirements into technical specifications.
• Proficiency in using business analysis tools and techniques, such as process modelling, data analysis, and user story development.
• Exceptional communication and presentation skills, both written and verbal.

Preferred Qualifications:

• Professional certifications in business analysis (e.g., CBAP) or agile methodologies (e.g., CSM, CSPO) are advantageous.
• Experience working on large-scale digital transformation projects in the insurance sector.