Manage and deliver global field services projects for enterprise customers through System Integrator partnerships.
Plan, coordinate, track, and execute multiple concurrent projects across global customer environments.
Ensure successful delivery of field services engagements, including infrastructure deployments, end-user support, and workplace technology projects.
Collaborate with customers, field engineers, technical operations teams, vendors, and internal stakeholders to achieve project objectives.
Drive project execution while ensuring adherence to timelines, SLAs, quality standards, and customer satisfaction.

Manage end-to-end execution of global field services projects from planning through delivery.
Develop and maintain project plans, schedules, resource allocation, and delivery milestones.
Coordinate multi-country, multi-site projects involving field engineers, vendors, and technical teams.
Ensure projects are delivered within scope, budget, timelines, SLAs, and quality expectations.
Identify, manage, and resolve project risks, issues, and dependencies.
Act as the primary point of contact for customers and internal stakeholders.
Conduct project review meetings and provide regular status updates and governance reports.
Coordinate delivery of onsite dispatch services, end-user support, network and data centre deployments, infrastructure rollouts, WAN/LAN projects, Wireless Access Point installations, AV/VC deployments, and technology refresh or migration projects.
Work closely with Project Coordinators, Technical Coordinators, and Technical Operations teams to ensure delivery readiness.
Monitor project performance using KPIs, SLAs, and operational metrics while driving continuous improvement initiatives.
Maintain project documentation, financial tracking, resource utilization, governance records, and executive reporting.
Support escalation management, issue resolution, and compliance with PMO standards and customer delivery processes.

Bachelor’s degree in Engineering, Computer Science, Information Technology, Business Management, or a related discipline.
5-8 years of Project Management experience in IT Infrastructure, Field Services, Managed Services, or Technical Operations.
Proven experience managing multi-site technical deployment projects across enterprise environments.
Experience working with System Integrators and enterprise customers.
Strong knowledge of field services delivery, technical operations, and project governance.
Experience in onsite dispatch services, end-user support, network & data centre deployments, infrastructure rollouts, WAN/LAN projects, and AV/VC deployments.
Strong skills in Project Management, Stakeholder Management, Resource Coordination, Vendor Management, PMO Governance, SLA & KPI tracking, Risk & Issue Management, and Reporting.
Excellent communication, planning, organizational, problem-solving, and customer management skills.
Preferred Certifications: PMP, PRINCE2, CAPM, or equivalent; ITIL Foundation certification is an advantage.
Experience supporting UK/USA customers and willingness to work UK/USA business hours is preferred.

To apply for this job email your details to info@praxisconsultants.in