Oracle ERP (Finance) Technical Support Consultant

Overview
The role we are currently hiring for is to provide backfill ERP Oracle support to the business, manage
change implementation and fulfil best practice approach and governance over this technology.  Within this
role you will be expected to have a strong understanding of the business and how the Oracle technology
supports both the central and business unit finance functions.
This position sits within a team of hybrid technical/functional specialists, supporting our Oracle Cloud
software services.

Responsibilities
 Manage, from both technical and functional perspective, Oracle ERP in support of Finance function;
including security, updates, process development and documentation etc.
 Design and configure Oracle ERP in order to deliver and maintain a solution that best
accommodates the needs of the business
 Supporting the Business through their key financial processes ensuring that the system is effectively
supporting their needs
 Monitor and maintain the Oracle systems ensuring that processes are operating effectively and that
data is transferring between the various applications correctly
 Problem and incident management of issues arising on the Oracle platform as well as the data
movements between the different systems.
 Working effectively with other areas of Group IT to ensure that changes and issue resolution are
performed effectively and efficiently
 Problem solving to identify and resolve issues associated with Oracle applications and related
components
 Active engagement in the planning, scoping, managing and creation of deliverables as part of a
team supporting / implementing ERP functionalities
 Delivery of tasks related to the Oracle technology including support, change and test related
activities
 Where appropriate, be involved in the requirements gathering process, providing guidance and
support to ensure decisions are made in line with strategy and standards
 Help to establish best practices around the support of the Oracle platform working with project
teams and business partners
 Liaising with Oracle Support to ensure issues are effectively resolved and to assist in the
implementation of ongoing patch changes on the platform

Requirements and Experience
 At least 5 years Oracle ERP implementation experience across our core financial modules, namely;
Accounts Payable ( AP ), Accounts Receivable ( AR ), Cash Management ( CE ), Fixed Assets (

FA), Intercompany ( ICO ), Accounting Sub Ledger ( ASL ), General Ledger ( GL ), Oracle Tax ( ZX
), Reporting ( BI / OTBI / FRS )
 Good working knowledge of financial processes that support the ERP application
 Relevant experience working in financial / commercial roles preferably within the insurance sector
 Ability to translate technical information to non-technical individuals is essential, as well as the
ability to present this to a range of audiences at different levels of the organisation in a clear and
concise way
 Excellent communication skills